Users Mind experience with user experience

14Jun/110

User makes unconscious decision based on their previous experience and data they scan

I have set the Google Alert to get the latest search result from Google based on my given keywords, and I am getting this alert results since many months, usually once in a week or so.

Google Alert Small

Even after getting the same email since last many months, today I made mistake by clicking two wrong URLs to reach the desire one from the email. Finally instead of high-level scanning I read thought the whole content carefully and found the right URL.
But the whole experience was indeed frustrating and troublesome.

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31May/110

Allow user to say “not needed now”

I have seen many applications, portal, social sites, email apps and so on, which has lots of features & functionalities which many not be needed and that time or at all, but most of the time it is just overloaded, which you have to ignore or hard way to learn how to ignore because you need to access that site or application to work on your main task.

Here what happens when business people decide to keep their feature or content fixed on their product, users will get frustrated and stop using it, and very importantly business will lose the business and their loyal customers.

The similar problem I faced many a time with Google Search, what happens when you search with some generic keyword like “Pharma MBA Degree” or “Italian Restaurant” you’ll get hell lot of result. Google has good filtering functionality where you can filter your search result based on various aspects like time, location or even format.

See below screen for reference.

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30May/103

On-Going activity status, let’s have it wherever it’s possible

User Experience Visibility of system statusIt was weekend and I was watching TV, surfing all around channels to find my types of program, for example some comedy serials, soccer games, some scientific documentary, or comic cartoons like Family Guy.

My fingers was on remote and eyes on the screen, I kept pressing the remote buttons and screen was changing the pictures, on some channels, it was running boring drama and most of the channels was running commercials, my mind was scanning the program on the TV constantly.

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13Apr/101

Usability issues and recommendations for one of the leading real-estate portal from India

I was planning to perform a task on one of the leading and well known real estate portal in India

Objective: was to search builders from Pune East and send them a note saying "I am looking for a 2 BHK flat under 25 Lakhs, contact me if you have any new project under this price band"

My 1st Step: Selected "Builder" radio button, selected "Pune – East" from drop down and hit "Search Now" button

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